Shipping policy
Thank you for shopping with us. Below is our store’s shipping policy to help you know what to expect when placing an order.
Processing Times
-
All orders are processed within 1–3 business days.
-
Orders are not processed or shipped on weekends or holidays.
-
If we experience a high volume of orders, processing times may be slightly delayed. You’ll be notified if there is any significant delay.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
-
Standard Shipping: 3–7 business days
-
Expedited Shipping: 2–3 business days
-
Express Shipping: 1–2 business days
Please note that delivery delays can occasionally occur due to carriers, weather conditions, or peak seasons (holidays, Black Friday, etc.)
Order Tracking
Once your order ships, you’ll receive an email with a tracking number. Tracking information may take up to 24 hours to update.
Local Pickup (If Applicable)
If local pickup is available:
-
You’ll receive an email when your order is ready.
-
Pickup hours and location details will be included in the email.
Shipment to P.O. Boxes
We ship to P.O. boxes and APO/FPO addresses whenever possible, depending on the carrier used.
International Shipping
Currently, we only ship within the United States.
Lost, Stolen, or Damaged Packages
We are not responsible for packages lost, stolen, or damaged during transit. If this occurs, please contact the shipping carrier directly.
If a package arrives damaged, save all packaging materials and product before filing a claim.
Incorrect Address Entry
Customers are responsible for entering the correct shipping address at checkout. If a package is returned due to an incorrect address, additional shipping charges may apply to resend the order.
Returns & Exchanges
For details on returning an item, please see our Return Policy page.
Contact Us
If you have any questions about your order or shipping, reach out anytime at info@S8VD.store.